Reviews for Green Frog Taxis, Norwich
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Listing 3 reviews
Rating: Review by smackdamonkeynorwich, United Kingdom - 21st May 2013
Use this firm all the time all drivers and very smart and know where they are going.
Time keeping is good and if there's any issue's they ring to let you know and they do call back when you taxis is there and also the are i found to be the cheapest in city
Rating: Review by Andykaufman71Norwich, United Kingdom - 9th May 2013
..I was using these guys for months to get myself and my daughter to school, the drivers were great and really polite, I had an ongoing booking and service with them, after bad experiences from other, unreliable taxi company's...
But as of a few weeks ago a new manager seems to be operating it, contradicting his drivers bookings, very rude, abrupt and not user friendly, ignoring regular customers now..
I had a booking with a great driver, I asked to rebook for the next day, he did, no problem, the next day the new manager drove me and my daughter to school, claimed there was NO booking and told us we couldn't use them for over a week, very abrupt and rude, unless management changes there avoid!!!
Very BAD customer service...
Rating: Review by C2ucomputersNorwich, United Kingdom - 10th January 2012
Used these NYE were on time clean courteous and most of all cheapest of all quotes. Driver even knocked on the door and opened the car doors for us!!! V V good thanks
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